Privacy

The privacy policy you agree to by using Stateframe apps and services.

Last updated 29 April 2026

Summary

We prioritize your privacy by giving you full control over your data. Here's how we handle your privacy based on how you interact with Stateframe.

Stateframe app for desktop

All data is saved locally on your device and is never sent to our servers.
We do not collect any personal data.
We do not collect any telemetry data.
We do not connect to the internet to check for updates.

Stateframe license purchases

To purchase Stateframe licenses, you need to provide an email address.
We don't save your email unless explicity permitted by you as the user.
We don't share your email with third parties, except our payment processor, Paddle.
We only send payment receipts and important product updates to your email.

Privacy Policy

Last updated 29 April 2026

Stateframe Policy on Privacy of Customer Personal Information

MappingAI is committed to protecting the privacy and security of your personal information obtained by reason of your use of STATEFRAME. This policy explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

Who is MappingAI?

For purposes of this Privacy Policy, “MappingAI” means MappingAI (PTY) Ltd., the company developing and providing STATEFRAME and related websites and services.

What is personal information?

Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as age, income, date of birth, ethnic origin and credit records. Information about individuals contained in the following documents is not considered personal information:

Public telephone directories, where the subscriber can refuse to be listed
Professional and business directories available to the public
Public registries and court records
Other publicly available printed and electronic publications

We are accountable to you

MappingAI is responsible for all personal information under its control. Our team is accountable for compliance with these privacy and security principles.

MappingAI identifies the purpose for which your personal information is collected and will be used or disclosed. If that purpose is not listed below we will do this before or at the time the information is actually being collected. You will be deemed to consent to our use of your personal information for the purpose of:

Communicating with you generally
Processing your purchases
Protecting against fraud or error
Providing product and services requested by you
Recommending products and services that MappingAI believes will be of interest and provide value to you
Performing statistical analyses of user behaviour and characteristics, in order to measure interest in and use of the various sections of this site so as to improve design and navigation and to gather marketing information. Only aggregated data from these analyses, not individual data, will be used for this purpose
Complying with legal and governmental requirements
Fulfilling any other purpose that would be reasonably apparent to the average person at the time we collect it from you

Otherwise, MappingAI will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your personal information. You can change your consent preferences at any time by contacting MappingAI (please refer to the “How to contact us” section below).

We limit collection of your personal information

MappingAI collects only the information required to provide products and services to you. MappingAI will collect personal information only by clear, fair and lawful means.

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

MappingAI does not receive or store personal content saved to your local device while using Stateframe.

Examples of the information we collect and analyze include the e-mail address; computer and connection information, such as browser type, version and timezone setting, browser versions, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; products you viewed or searched for; and the telephone number used to call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We limit disclosure and retention of your personal information

MappingAI does not disclose personal information to any organization or person for any reason except the following:

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. We may use service providers located outside of South Africa, and, if applicable, your personal information may be processed and stored in other countries and therefore may be subject to disclosure under the laws of those countries.
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the event that MappingAI or substantially all of its assets are acquired, customer information of course will be one of the transferred assets.

You are deemed to consent to disclosure of your personal information for those purposes. If your personal information is shared with third parties, those third parties are bound by appropriate agreements with MappingAI to secure and protect the confidentiality of your personal information.

MappingAI retains your personal information only as long as it is required for our business relationship or as required by state laws.

We keep your personal information up to date and accurate

MappingAI keeps your personal information up to date, accurate and relevant for its intended use.

You may request access to the personal information we have on record in order to review and amend the information, as appropriate. In circumstances where your personal information has been provided by a third party, we will refer you to that party (e.g. credit bureaus). To access your personal information, refer to the “How to contact us” section below.

The security of your personal information is a priority for MappingAI

We take steps to safeguard your personal information, regardless of the format in which it is held, including:

Physical security measures such as restricted access facilities and locked filing cabinets
Electronic security measures for computerized personal information such as password protection, database encryption and personal identification numbers. We work to protect the security of your information during transmission by using “Transport Layer Security” (TLS) protocol.
Organizational processes such as limiting access to your personal information to a selected group of individuals
Contractual obligations with third parties who need access to your personal information requiring them to protect and secure your personal information

It’s important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you’ve finished using any shared computer.

What About Third-Party Advertisers and Links to Other Websites?

Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called “ad networks” or “network advertisers”), including information about how to opt-out of their information collection. You can access the Network Advertising Initiative at http://www.networkadvertising.org.

We are open about our privacy and security policy

We are committed to providing you with understandable and easily available information about our policy and practices related to management of your personal information. This policy and any related information is available at all times on our website, www.stateframe.app under Privacy or on request. To contact us, refer to the “How to contact us” section below.

We provide access to your personal information stored by MappingAI

You can request access to your personal information stored by MappingAI. To contact us, refer to the “How to contact us” section below. Upon receiving such a request, MappingAI will:

Inform you about what type of personal information we have on record or in our control, how it is used and to whom it may have been disclosed
Provide you with access to your information so you can review and verify the accuracy and completeness and request changes to the information
Make any necessary updates to your personal information

We respond to your questions, concerns and complaints about privacy

MappingAI responds in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures.

How to contact us

Email at admin@mappingai.io

Our business changes constantly, and this privacy notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. We are, however, committed to protecting your information and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Version history

29 April 2026: Clarification update.

12 March 2026: First version.